Gartner has identified Hyperautomation as one of top strategic trends of 2020. Hyperautomation deals with the application of advanced technologies including RPA, AI and machine learning to increasingly automate processes and augment humans.
We at ServiceRize effectively use Hyperautomation technologies to bring down service desk operational costs significantly. It further adds benefits such as reducing TAT and MTTR, intuitive user interface using chatbots, auto-resolution reducing human errors, auto-classification of service desk tickets.
ServiceRize consists of creative combination of service desk agents and bots seamlessly delivering uninterruptable, superior and cost effective service.
We are confident that we can transform your service desk leveraging our innovative delivery model.