How Starr Companies Is Scaling
IT Support During COVID-19 Using
Managed Intelligent Service Desk Operations
Webinar on How Starr Companies Is Scaling IT Support During COVID-19 Using Managed Intelligent Service Desk Operationssagar.firstname.lastname@example.orgT10:51:17+00:00
In this pandemic situation working remotely becomes mandatory. The service desk ticket volume is increased and also has a big impact on productivity and customer experience.
Join us in this webinar to learn how to retain the IT productivity in such crisis using an innovative combination of ServiceRize support agents and ServiceRize robots without compromising the service quality from Yomara Knott, Sr. Director, Strategy and Governance and John Hokanson, Director of IT Services at Starr Insurance Holdings Inc.. They share their experience with ServiceRize services, how it has helped them manage their remote infrastructure by leveraging ServiceRize intelligent service desk operations.
IT Support and Challenges faced during COVID-19.
Best practices to combat surge in IT requests during a crisis like COVID-19.
Introduction to Managed Intelligent Service Desk Operations