“This is with reference to BMC Remedy 8.0 health check- up and service catalog review conducted by Vyom Labs team. We wanted to enhance our end users experience and leverage the BMC investments. The team has done a good job in terms of identifying core bottlenecks and challenges with Remedy performance and service catalog. The team has shared feasible recommendations for configuration, architecture and network related changes which definitely looked at as a value to enhance our Remedy services. The recommendations shared for service catalog are also useful. We are happy with services from Vyom Labs team.”
Janardhanan Jayalakshmi, Sr. Director, CORP IT NTT DATA
Vyom Labs played a vital part in testing our India as well as Paris Remedy instance. We used Vyom Labs Performance TestEdge to benchmark India instance for multiple test cases.We wanted to make sure our Paris instance performs well, before putting it to production and test-cases developed by Vyom Labs helped us achieve that.The support team at Vyom Labs is very responsive to our requirements, providing assistance on planning tests, creating scripts and analyzing results, sharing their expertise when required. With their help, we are now in a position to test BMC Remedy at regular intervals”
Prakash Sharma, Director Capgemini
Remedyforce is a good product and we are using it for IT and non-IT functions. Vyom Labs team is knowledgeable, committed & very quick in their responses.I am impressed with the methodology, a speed at which Vyom Labs could setup ITSM solution and build diverse integration with various software systems at Cadence. We highly recommend services of Vyom Labs for Remedyforce projects !”
Sanjay Nanda, Director Application Development & Support Cadence
“I can honestly say that Vyom Labs is one of the best, dedicated and professional group of people I have worked with. I will definitely be using them again for their technical expertise.”
Rupesh Raut, Marketing Head, Cloudlex
